Xfinity Cable TV Review: Packages, Pricing, and More (2024)

Xfinity TV offers an auto-pay discount, bundle discounts (up to $30/mo.), a military discount program, and sometimes free premium channels with select packages.

Another cool Xfinity deal is NOW TV. It gives you 40+ channels and Peaco*ck Premium for $20 monthly with a qualifying Xfinity internet package (150 Mbps or higher)—with no fees or contracts.

For more Xfinity deals and promotions, see our Xfinity deals guide.

Although Xfinity’s cable TV pricing varies by region, its plans fall into the same general tiers: a forgettable 10-channel basic plan, a 125-channel basic cable channel, and a 185-channel plan with more basic cable channels.

Pricing for Xfinity cable packages can compete with DISH, DIRECTV, Spectrum, and Verizon Fios rates—but not their channel counts. And if you want premium cable channels like HBO®, you’ll typically have to pay a la carte with Xfinity.

Plus, Xfinity no longer requires a contract on its TV plans, so you won’t have to worry about early termination fees. But if you get an Xfinity internet and TV bundle, you’ll probably have to settle for a contract.

Ultimately, Xfinity’s TV plans and TV-and-internet bundles are average compared to other cable TV providers. Here are some key differences between Xfinity and other providers.

In some areas, Xfinity doesn’t have the no-contract flexibility of Spectrum. Satellite TV providers like DISH and DIRECTV have much larger channel counts, but cost more and include two-year contracts. And YouTube TV, a streaming service, has only 100+ popular channels, but beats Xfinity with free unlimited cloud DVR, no fees, and no contracts.

But if you’re set on trying Xfinity, we recommend Xfinity’s Popular TV (125+ channels) for customers who value affordability over channel selection. And Ultimate TV will satisfy a large household with varying interests.

While Xfinity doesn’t offer as many channels on its cable packages as other providers, it carries most popular channels—many of them in HD—in its packages, plus a hefty selection of premium channels and add-on packs. And, of course, the plans include a few dozen Music Choice channels (which makes the channel counts even weaker).

For a more comprehensive look at Xfinity cable TV channels, read our Xfinity Channel Lineup guide.

*Internet: For 12 months with 1-year term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. TV: No term contract. Broadcast TV fee extra; price subj to change. Taxes and equipment not included.

Data effective as of publish date. Offers and availability may vary by location and are subject to change.

With Xfinity, you can package your TV plan with internet and phone service in double- or triple-play bundles. Again, there are different Xfinity bundle packages in each of its three regions. We’ve researched prices and compiled pricing comparison tables for some popular Xfinity TV and internet bundle deals above.

For more detailed information, read our guide to Xfinity bundles.

Yes, you can stream your Xfinity X1 TV package. Free with your TV subscription, Xfinity’s Stream app allows you to watch content and manage certain settings from your smartphone, tablet, or laptop:

• Watch up to 200+ live channels, most Xfinity On Demand titles, your cloud DVR recordings, and more
• Download movies and shows for offline viewing
• Set and manage DVR timers
• Set and manage parental controls
• Watch on up to five devices at once
• Access NOW TV (see pro tip)

Read our Xfinity Stream App Guide for more information.

Available on the X1 and the Xfinity Stream app, Xfinity On Demand comes with your TV package and offers a free library with thousands of movies, the first latest episodes of the top 100 TV shows, plus the ability to rent or purchase titles, including new movies.

Xfinity On Demand adds a whole lotta free content—and, therefore, value—to your Xfinity cable packages. And the ability to watch Xfinity On Demand content away from home, and even download it to watch offline, is a huge bonus.

Peaco*ck Premium (with ads) is $5.99 a month for 80,000+ hours of content, including new episodes of NBC series available to watch the day after they broadcast. For twice the price ($11.99 monthly), Peaco*ck Premium Plus has the same content, but no ads.

Since Xfinity’s parent company (NBC Universal) owns Peaco*ck, Xfinity customers can get the streaming service free for 6–24 months. The duration depends on variables such as your Xfinity plan or Xfinity rewards program status.For more information on Peaco*ck plans, check out our Peaco*ck review.

In CableTV.com’s annual TV Customer Satisfaction Survey, we asked 7,150 cable and satellite TV customers of 11 top TV providers to tell us their real feelings about their TV providers.

Xfinity finished in fourth place (tying with Sparklight and DISH) in overall customer satisfaction, with 64% of customers indicating they were “very” or “completely satisfied” with Xfinity TV service. The provider earned middling satisfaction scores on the other 19 questions. Xfinity did, however, get the second-highest score in user experience, with 71% of customers reporting satisfaction with Xfinity’s equipment and reliability.

The provider’s lowest scores were in customer service interactions. As a former Xfinity customer, I can tell you that frustrating customer service calls were among the reasons I switched providers four years ago. Apparently, Xfinity still needs to give this area some attention.